Privacy policies

I appreciate that you are on this page, that means that your data matters to you, and you want to know its destination and who collects it.

I. WHO WE ARE

The address of our website is: teamviewremoteassistance.com

In accordance with the provisions of the General Regulation (EU) on Data Protection, by accepting this Privacy Policy you give your informed, express, free and unequivocal consent so that the personal data you provide through the web page teamviewremoteassistance.com hereinafter WEBSITE) are included in a “WEB USERS AND SUBSCRIBERS” file.

This Privacy Policy will be valid only for personal data obtained on the Website, not being applicable to information collected by third parties on other web pages, even if they are linked by the Website.

With this I express my commitment to maintain and guarantee commercial relations in a secure manner by protecting personal data and guaranteeing the right to privacy of each of the users of our website.

II. WHAT ARE PERSONAL DATA?

A small approximation is important, therefore, you should know that it would be any information related to a person that you provide us when you visit our website, in our case name and email, and if you buy a product requiring an invoice, we will request full address, name, surname and DNI or CIF.

Additionally, when you visit our website, certain information is automatically stored for technical reasons, such as the IP address assigned by your Internet access provider.

III. PURPOSE, LEGITIMATION, CATEGORY OF DATA COLLECTED, CONSENT TO TREATMENT, MINORS.

3.1 PURPOSE

As stated in the regulations, the USER is informed that, through the contact forms, or subscriptions, data is collected, which is stored in a file, with the exclusive purpose of sending electronic communications, such as: bulletins (newsletters), new entries (posts), commercial offers, free webinars.

The acceptance of the privacy policy, through the established procedure of dole opt-in, will be understood for all purposes as the provision of EXPRESS AND UNEQUIVOCAL CONSENT of the USER to the processing of personal data in the terms set forth in the this document, as well as the international transfer of data that occurs, exclusively due to the physical location of the facilities of service providers and data processors.

In no case will a different use be made than the purpose for which the data has been collected, much less will I transfer this data to a third party.

3.2 LEGITIMATION

Thanks to the consent, we can treat your data being a mandatory requirement to be able to subscribe to the website.

As you well know, you can withdraw your consent at any time you wish.

3.3 DATA CATEGORY

The data collected is not specially protected at any time, but rather is categorized as identifying data.

3.4 DATA RETENTION TIME

I will keep your data for the legally established time or until you request to delete it.

3.5 ACCURACY AND TRUTHFULNESS OF DATA

Obviously you are solely responsible for the veracity and accuracy of the data you send me, exempting me from any type of responsibility in this regard.

As a user, you must guarantee the accuracy and authenticity of the personal data provided by providing complete and correct information in the different data collection forms.

IV. SECURITY MEASURES

We inform you that it has implemented the necessary technical and organizational security measures to guarantee the security of your personal data and prevent its alteration, loss and treatment and/or unauthorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment.

Likewise, additional measures have been established in order to reinforce the confidentiality and integrity of the information in your organization. Continuously maintaining the supervision, control and evaluation of the processes to ensure respect for data privacy.

V. EXERCISE OF RIGHTS

Those individuals who have provided their data through TeamviewRemote , may contact the owner of the same in order to freely exercise their rights of access to their data, rectification or deletion, limitation and opposition regarding the data incorporated in their files. .

The fastest and easiest method would be to access your user account directly and modify your data or delete your user account. Any information that we need to store, by virtue of a legal or contractual obligation, will be blocked and only used for said purposes instead of being deleted.

SAW. LINKS OR EXTERNAL LINKS

As a service to our visitors, our Website may include hyperlinks to other sites that are not operated or controlled by the Website. For this reason TeamviewRemote does not guarantee, nor is it responsible for the legality, reliability, usefulness, veracity and timeliness of the contents of such websites or their privacy practices. Before you provide your personal information to these non- TeamviewRemote websites , please be aware that their privacy practices may differ from ours.

The sole purpose of the links is to provide the User with the possibility of accessing said links and knowing our work, although TeamviewRemote does not offer or market, by itself or through third parties, the information, content and services available on the linked sites, nor does it approve, supervises or controls in any way the contents and services and any material of any nature existing in them. TeamviewRemote is not responsible in any case for the results that may be derived to the User by accessing said links.

VII. MODIFICATION OF THE PRIVACY POLICY

TeamviewRemote reserves the right to modify its Privacy Policy, according to its own criteria, motivated by a legislative, jurisprudential or doctrinal change of the Data Protection Agency.

Any modification of the Privacy Policy will be published at least ten days before its effective application.

VII. DO YOU NOT WISH TO RECEIVE INFORMATION FROM US OR DO YOU WANT TO REVOKE YOUR CONSENT?

In accordance with the provisions of Law 34/20023, of June 11, on Services of the Information Society and Electronic Commerce, you can oppose the use of your information for advertising purposes, market research or the development of satisfaction surveys in any time, as well as revoke your consent at any time (without retroactive effect).

To do this, you must send an email to the address yyrzraguemprender@gmail.com. If you have received advertising by email, you can also object from said email, by clicking on the link included in it, following the instructions provided to you. Another simpler way would be to access your user account and select the corresponding options.

Please, keep in mind that our systems may require a period of time that in no case will exceed 48 hours for your opposition or revocation to become effective, it being understood that during this period of time you can continue to receive messages.

In addition, you can stop interacting, following or receiving information from social profiles, delete content that no longer interests you or restrict who you share your connections with, through the mechanisms stipulated in the different social networks.

IX. PERSONAL DATA CAPTURE SYSTEMS AND THEIR PURPOSE

1) Content subscription forms: within the website there are several forms to activate the subscription managed by Getresponse in order to send marketing campaigns by email, manage subscriptions and send newsletters or news.

2) Comment form: The website includes a form whose purpose is to comment on the articles and give your opinion while respecting freedom of expression. The user will be able to post comments on the posts that are published. The personal data entered in the form to insert these comments will be used exclusively to moderate and publish them, also collecting this data that will be stored on Hostinger's servers.

3) Contact form: There is a contact form whose purpose is to answer queries, suggestions or professional contact. In this case, the email address will be used to respond to them and send the information that the user requires through the web, this data will be stored on Hostinger's servers.

4) Cookies: When the user registers or browses this website, "cookies" are stored. The user can consult the cookie policy at any time for more information on the use of cookies and how to deactivate them.

5) Sale of infoproducts: Through the website, infoproducts can be purchased, in this case, buyer data is required (Name, surname, address, e-mail, tax identification number (NIF/VAT/VAT), Country) through the Woocommerce platform.

6) Users may unsubscribe at any time from the services provided.

7) Tracking systems used on this site: Google (Analytics and Tag Manager), in TeamviewRemote the preferences of its users, their demographic characteristics, their traffic patterns, and other information are also studied in aggregate to better understand who constitutes their audience. and what does it need? You can find out about the general privacy policy for Google services here. Additionally, you can find out how Google uses information from websites or applications that use its services here.

Tracking our users' preferences also helps us show you the most relevant advertisements through the use of Google's product, Google Adwords. According to Google's privacy policy, they do not collect personal data. However, if you do not want us to use Google's "remarketing" tools, you can disable this option by changing the appropriate settings here: https://adssettings.google.com/

More information on how Google uses cookies in advertising: https://policies.google.com/technologies/ads?hl=es

I will not share, sell, rent your personal information with other parties. I may share certain information with authorized third-party service providers necessary to provide some services.

XI. SOCIAL PLUGINS.

On our website we offer you links and services related to the different social networks (eg "Like" Facebook). If you are a member of a social network and click on the corresponding link, the provider of the social network may link your profile data with the information of your visit to said web page.

Therefore, it is convenient to inform you about the functions and policies on the processing of personal data of the respective social network, if you access one of our web pages with any of your social network profiles or share information through them.

You can access the privacy policies of the different social networks at any time, as well as configure your profile to guarantee your privacy. We encourage you to familiarize yourself with the conditions of use of said social networks before starting to use them:

Facebook: https://www.facebook.com/help/323540651073243/
Youtube: http://www.google.es/intl/es/policies/privacy/
Twitter: https://twitter.com/privacy

XII. ACCEPTANCE, CONSENT AND REVOCABILITY

The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by TeamviewRemote in the manner and for the purposes indicated in the legal notice.

As you well know and we have communicated to you throughout these privacy policies, you can revoke your data at any time, but always without retroactive effect.

XIII. CHANGES IN THIS PRIVACY POLICY

reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, the Provider will announce the changes introduced on this page with reasonable anticipation of their implementation.

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